Can you quote me over the phone?
Sorry – no. We need to see the area and the condition of the floors to determine what results will work best for you. This is why we why we offer an in-home service, free of charge, where we come to look at your floors and discuss the options with you, before we send out a written quote.
How long does the process take?
That’s a tough one as every job is different. Generally, jobs will take 3 – 4 days depending on what is required. We will advise you in the quoting process.
Do we need to remove all the furniture?
Yes please! We need all the furniture removed prior to us starting work. This includes all appliances (fridges, dishwashers, etc) and all gas appliances must be turned off. We can organise a plumber and gas fitter if required (at an extra charge). You will also need to remove any wall hangings including curtains from the area.
Can we live in the house while the floors are being done?
We recommend that you and your pets find alternative accommodation while we are sanding and finishing your floors. As the moisture cured polyurethane produces strong toxic fumes while being applied and curing.
When can we walk on the new floor?
You will be able to walk on your new floor 24 hours after the last coat has been applied in socks or bare feet only. We do not recommend allowing your pets on the floor until the floors have cured.
When can we move our furniture back?
Your furniture can be carefully moved back after 5 – 7 days, as it takes a full week to cure and harden. We recommend adding felt protectors to your furniture as this will protect the floors.
What if the floor needs a repair?
We will inspect and determine the best way to repair or patch your floor before we start. This might require a builder.
There is old vinyl on the floor, can you remove and polish the wood underneath?
Yes, we can. We will remove the old coverings and advise you on the state of the floors. We will also advise if we think there is asbestos present.
Will any damage occur to the skirting boards?
We sand right up to the skirting boards and scuff marks can occur especially if the skirting is newly painted as it can mark more easily. For this reason, we recommend that the final paint coat of the skirting board be left until after the job has been completed.
How much dust will there be from the sanding?
Most of our machines are fitted with vacuum systems, but there will always be some airborne dust produced. We try our best to clean and minimise the dust as we work.
Our Services
Floor Services
Polyurethane Finishes
Floor Preparation
Blonding Timber Floors
Cork Tiles and Vinyl Flooring
Wood and Laminate Flooring
Contact us
Phone: 09 636 6069
Mobile: 027 481 7655
Email: sales@duncanfloor.co.nz
Showroom
80 Princes Street, Onehunga,
Auckland 1061, New Zealand.
P.O. Box 13 483
Onehunga, Auckland 1643
